Privacy policy

Effective Date: 2026-03-16

About Adventurous Supply

Adventurous Supply is an independent online retailer operated by Adventurous Supply LLC. We curate and source a range of outdoor, adventure, and lifestyle products from trusted third-party suppliers and manufacturers. Orders are fulfilled and shipped directly by our suppliers on our behalf as part of our direct-from-supplier fulfillment model. Adventurous Supply is not affiliated with or endorsed by the brands featured unless explicitly stated.

1. Introduction

ADVENTUROUS SUPPLY LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit or make a purchase from adventuroussupply.com (the "Website").

This Website ships and serves customers within the contiguous United States only (excludes Alaska, Hawaii, and U.S. territories).

By accessing or using the Website, you acknowledge you have read and understood this Privacy Policy.

2. Definitions

  • Company: ADVENTUROUS SUPPLY LLC.
  • Website: adventuroussupply.com.
  • Personal Information: Information that identifies, relates to, describes, or can reasonably be linked to you (e.g., name, email, phone number, address).
  • Order Information: Information used to process and fulfill purchases (e.g., items purchased, shipping address, billing address).
  • Device / Usage Information: Information about how you access or use the Website (e.g., IP address, browser type, cookie identifiers, pages viewed).
  • Service Providers: Third parties that help operate the Website and business (e.g., payment processors, hosting, analytics, email/SMS tools, fraud prevention, shipping/carriers).
  • Fulfillment Suppliers: Third-party manufacturers or suppliers who ship orders directly to customers on our behalf as part of our direct-from-supplier fulfillment model.

3. Information We Collect

3.1 Information You Provide

We may collect personal information you provide when you:

  • Place an order
  • Create an account
  • Subscribe to emails or marketing communications
  • Contact customer support or submit a form

Examples include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details (items purchased, order notes, etc.)

Payment card information is processed by our payment processors. We do not store full payment card numbers on our servers.

3.2 Information Collected Automatically

When you browse the Website, we may automatically collect Device / Usage Information, such as:

  • IP address
  • Browser type, device type, operating system
  • Pages viewed, time spent, clicks, and referring URLs
  • Cookies and similar technologies (see Section 7)

4. How We Use Your Information

We may use personal information to:

  • Process, fulfill, and deliver orders (including customer service and returns)
  • Share necessary order and shipping information with our Fulfillment Suppliers to complete your order
  • Send transactional communications (order confirmations, shipping updates, service notices)
  • Respond to inquiries and provide customer support
  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity
  • Improve Website functionality, performance, and security
  • Send marketing communications if you opt in (you can unsubscribe at any time)
  • Comply with legal obligations (tax, accounting, regulatory requests)

5. Information from Third Parties

We may receive information from third parties that help us operate our business, such as payment processors, fraud-prevention providers, analytics tools, advertising platforms, and carriers/shipping partners. We use this information to provide services, prevent fraud, and improve the Website and customer experience.

6. How We Share Your Information

We may disclose personal information only as necessary to:

  • Fulfillment Suppliers: We share your name, shipping address, and order details with our third-party suppliers and manufacturers who fulfill and ship your order directly to you on our behalf. These suppliers receive only the information necessary to complete your order.
  • Service Providers: to operate the Website, process payments, fulfill orders, send communications, provide customer support, and run analytics.
  • Legal Compliance: to comply with law, regulation, subpoena, court order, or lawful government request, or to protect rights and safety.
  • Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

We do not sell your personal information in the ordinary course of business.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Enable core Website functions (such as cart and checkout)
  • Remember preferences
  • Understand Website traffic and performance
  • Support advertising and measurement (where enabled)

You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

8. Marketing Communications

If you opt in to marketing emails, we may send you promotions or product updates. You can unsubscribe at any time by using the unsubscribe link in our emails. We may still send non-marketing communications related to your orders or account (such as confirmations and shipping notices).

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

We cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing support, maintaining records, and meeting legal, tax, and accounting obligations.

11. Your Rights and Choices

Depending on your location, you may have rights such as:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion (subject to legal/contractual limitations)
  • Opt out of marketing emails (unsubscribe link in emails)

To submit a request, contact us at support@adventuroussupply.com.

12. Children's Privacy

The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.

13. International Data Transfers

Your information may be processed by service providers operating in different jurisdictions. Where applicable, we take steps designed to protect your information consistent with this Privacy Policy.

14. Links to Other Websites

The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of third parties. Please review their policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

16. Contact Us

If you have questions about this Privacy Policy, contact us: